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DTSTART;TZID=America/Chicago:20260812T103000
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UID:2978-1786530600-1786534200@www.nacmnashville.com
SUMMARY:How to Hold Teams Accountable Without Micromanaging
DESCRIPTION:Micromanagement and accountability are often confused but the difference between the two has a profound impact on trust\, performance\, and culture. In this session\, participants will explore the critical distinction between micromanaging and accountability control\, and why one undermines teams while the other empowers them. Using real-world leadership scenarios and credit department examples\, the presentation examines how excessive oversight erodes trust and autonomy\, while structured accountability builds clarity\, ownership\, and results.
URL:https://www.nacmnashville.com/event/how-to-hold-teams-accountable-without-micromanaging/
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DTSTART;TZID=America/New_York:20260909T093000
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DTSTAMP:20260811T173005Z
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UID:2983-1788946200-1788949800@www.nacmnashville.com
SUMMARY:Miller Act & Little Miller Act Essentials: Protecting Your Payment on Public Projects
DESCRIPTION:Public works projects come with unique rules and missing them can cost you. This session provides a practical refresher on the Miller Act and Little Miller Acts\, with a focus on projects under $150\,000 where these protections are frequently triggered. We’ll break down when the Acts apply\, who is covered\, and the key deadlines and notice requirements you can’t afford to overlook. \nIn addition\, we’ll demystify performance bonds and payment bonds; what they are\, how they work\, and how to review them to ensure you’re protected in the event of contractor default. Walk away with actionable steps to strengthen your position and improve your chances of getting paid.
URL:https://www.nacmnashville.com/event/miller-act-little-miller-act-essentials-protecting-your-payment-on-public-projects/
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DTSTART;TZID=America/New_York:20261021T103000
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DTSTAMP:20260811T173532Z
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UID:2985-1792578600-1792582200@www.nacmnashville.com
SUMMARY:Collection Conversations: Turning Difficult Discussions into Positive Outcomes
DESCRIPTION:Effective collection conversations are about more than just requesting payment – they are opportunities to strengthen relationships\, uncover issues\, and drive successful resolutions. This session will explore practical communication strategies that help credit professionals navigate challenging discussions with confidence and professionalism.\nParticipants will learn how to prepare for collection calls\, ask the right questions\, handle objections\, negotiate payment arrangements\, and de-escalate tense situations while maintaining customer goodwill. Through real-world examples and proven techniques\, attendees will gain tools to improve collection results\, reduce disputes\, and foster productive customer relationships.
URL:https://www.nacmnashville.com/event/collection-conversations-turning-difficult-discussions-into-positive-outcomes/
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